23 June 2021

ACJ and Philips announce new onboard holistic healthcare solutions

#ACJ #Philips

Toulouse, 23 June 2021 - Airbus Corporate Jets (ACJ) and Philips, a global leader in health technology, have signed a partnership agreement to equip ACJ aircraft with industry-leading on-board monitoring and medical equipment.

As part of its continuous customer care approach and the excellent connectivity on-board the ACJ aircraft, this new agreement will enable instant access to uniquely comprehensive in-air medical care supported by the latest technology for ACJ clientele. Philips Tempus IC2 patient monitor, can be operated on board, enabling flight crews to monitor vital signs of travellers and transmit data to ground-based medical support. Once connected, those support teams can view the medical data in real-time, allowing for key decisions to be made in a timely manner both on the ground and in the air that can help to avoid unnecessary medical diversions.

“We are pleased to partner with Philips in offering our customers state of the art inflight medical care. This is an enhancement of our customer services portfolio that our ACJ customers will benefit from,” said Benoit Defforge, ACJ President

“When it comes to in-flight emergency preparedness and safeguarding the care of air travellers, remote access to data and ground based medical support is becoming increasingly important” said Ryan Landon, General Manager for Emergency Care at Philips. “With connected monitoring like Philips Tempus IC2 patient monitor and HeartStart FRx, flight and ground crews alike can access the right tools and information to make confident decisions in the air and provide better, more holistic care.”

Current ACJ customers will have the opportunity to select from one of three packages providing different levels of support depending on their needs, while clients purchasing new aircraft will automatically receive the full comprehensive package for a 3-year period. Each package will feature elements to support an in-flight incident, including comprehensive 24/7 medical support, covering pre-flight, in-flight and crewcare, which is provided by Flightcare Global.

Additionally, the package will support ACJ customers’ operational risk management by providing access to Osprey Flight Solutions’  aviation alerting system, delivering proactive and preemptive rapid analysis and data.

The current environment has enhanced medical and risk management support solutions. This unique collaboration reflects a significant evolution in the Corporate Aviation Industry, highlighting the importance of providing flexible and adaptable levels of services and client support.

Airbus supports more than 500 airline and corporate jet customers with one of the largest support networks in the world, including tailored services for business jet needs. More than 200 Airbus corporate jets are in service on every continent, including Antarctica.

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Heidi Carpenter

External Communications - Airbus Commercial Aircraft

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