Supporting customers through the crisis
For the ACJ team, the configurator allows them to support their customers through design innovation. "In the context of the global COVID-19 pandemic, it is particularly important to maintain the link with the customer, and being able to visit the aircraft together, without having to travel is an undeniable asset. The configurator allows our teams to quickly understand our customer's needs by offering them an immersive experience using a PC, a tablet or a virtual reality headset," explains Sylvain.
An immersive experience
Virtual reality is a step forward in the development process: "In the short term, we want to provide total immersion in a 3D environment, by following the movements of the user: opening a door will no longer be an obstacle," says Sylvain. Virtual reality will offer enriched content and real-time access to all the options in the catalogue, such as materials, lighting and day/night ambiences.
Currently tested in product campaigns, ACJ's sales teams and future ACJ TwoTwenty customers are excited about the concept and its new features, which will be showcased at the upcoming Las Vegas Business Aviation Show in October.
The ACJ TwoTwenty will enter service in early 2023, with Comlux our launch customer and exclusive cabin outfitting partner for the first 15 cabins.