Aircraft maintenance

Exclusive customer care

Dedicated support for your ACJ


A WEALTH
OF EXPERTISE



Wherever you fly, Airbus is there to help with a wealth of expertise to ensure that you are fully satisfied. Our experts understand the specific needs of corporate jet customers. We provide for you a dedicated Customer Support Director and an ACJ exclusive call centre: C4You.

Whatever you need, ACJ is there to support you.
 

AIRTAC room
Your exclusive and dedicated customer care centre

Taking care of you with a total dedication and minimizing aircraft downtime

Our technical experts are always ready to support you worldwide, helping to safe and efficient ACJ operations.

The ACJ Customer Care Centre (C4You) provides a single point of contact for technical queries. With a deep understanding of ACJ concerns, our C4You provides :

- Global technical support critical situations, by phone 24/7
- Answers to routine queries by e-mail

Your contact

- Email: c4you@airbus.com
- Phone: +33 5 61 93 39 39


Your dedicated Support Director

Ensuring your satisfaction

ACJ Customer Support Directors provide a dedicated point of contact, helping to keep things simple for you and providing peace of mind for your operations.

CSDs are your focal point for:

  • Contract administration
  • Safety coordination
  • Customer satisfaction
  • Commercial offers
  • Entry into service preparation
  • Warranty coordination
  • Supplier support management
     

Find your personal CSD on the following map:

Customer Support Director around the world

Dedicated support for MROs

CSD Map-MRO

Readiness and anticipation

Securing your Entry into Service

We anticipate to make everything optimal from day 1:

  • Entry into service preparation
  • Maintenance planning
  • Initial provisioning
  • Flight crew and maintenance staff training


 

First Airbus Corporate Jets ACJ320neo

ACJ Care for operators

A350

ACJ Care for MROs & Outfitters