Information
Airbus undertakes to make its internet website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005 and Decree No. 2019-768 of July 24, 2019.
For this purpose, Airbus has created a multi-year accessibility scheme and annual action plans, the latest version is the Airbus Multiannual Digital Accessibility Scheme 2024-2026.
This accessibility statement applies to the https://www.acj.airbus.com/en website and aims to present the website's accessibility policy.
Compliance status
The https://www.acj.airbus.com/en website is partially compliant with the French General Accessibility Improvement Guidelines (RGAA 4.1) due to the non-compliances listed below.
Test results
The compliance audit carried out by numerik-ea shows that:
- 68,75 % of the RGAA 4.1 criteria are respected.
This percentage corresponds to:
- Compliant criteria: 44
- Criteria not applicable: 42
- Non-compliant criteria: 20
Content not accessible
List of non-compliant criteria:
| 1.2 | Is each decorative image properly ignored by assistive technologies? |
| 1.3 | For each image conveying information with a textual alternative, is this alternative relevant (except in special cases)? |
| 1.6 | Does each image conveying information have, where necessary, a detailed description? |
| 3.2 | On each web page, is the contrast between a text colour and its background colour sufficient (except in special cases)? |
| 4.1 | Does each pre-recorded time-based media have, where necessary, a text transcript or an audio description (except in special cases)? |
| 4.3 | Does each pre-recorded time-based media have, where necessary, synchronised captions (except for particular cases)? |
| 5.4 | For each data table with a title, is the title properly associated with the data table? |
| 6.1 | Is each link explicit (except in special cases)? |
| 7.1 | Is each script, where necessary, compatible with assistive technologies? |
| 7.3 | Is each script controllable by the keyboard and by any pointing device (except in special cases)? |
| 7.5 | On each web page, are status messages properly rendered by assistive technologies? |
| 8.9 | On each web page, tags should not be used only for presentation purposes. Is this rule followed? |
| 9.1 | On each web page, is the information structured by the appropriate use of headings? |
| 10.6 | In each web page, can each link whose nature is not obvious be distinguished from the surrounding text? |
| 10.7 | On each web page, is the focus visible for each element that receives focus? |
| 11.2 | Is each label associated with a form field relevant (except in special cases)? |
| 11.10 | In each form, is the input control used in a relevant way (except in special cases)? |
| 11.11 | In each form, is input control accompanied, where necessary, by suggestions helping with the correction of input errors? |
| 11.13 | Can the purpose of an input field be inferred to facilitate automatic filling of fields with user data? |
| 12.8 | On each web page, is the tabbing order consistent? |
Content not subject to the accessibility requirement:
- Files available in office formats published before September 23, 2018;
- Pre-recorded audio and video content published before September 23, 2020;
- Third-party content that is neither funded nor developed by the organisation concerned and which is not under its control (online framework and Youtube video player, cookie banner).
Establishment of this Accessibility Statement
This statement was made on February 05, 2026.
Technologies used for the realisation of the website:
- HTML 5
- CSS 3
- Javascript
User agents, assistive technologies and tools used to verify accessibility
The web pages were tested with the following combinations of browsers and screen readers:
- Voiceover + Safari sur osX 10.15.4
- Firefox 79 + NVDA 2020.1 sur Windows 10
- Firefox 79 + Jaws 2019
The following tools were used during the evaluation:
- Color Contrast Analyser
- Web Developer Toolbar
- Axe
- Arc Toolkit
Pages of the site that have been the subject of the verification of conformity:
- Home https://www.acj.airbus.com/en
- Contact https://www.acj.airbus.com/en/contact-us
- Accessibility https://www.acj.airbus.com/en/accesibility-statement
- Terms of use https://www.acj.airbus.com/en/terms-of-use
- Search page https://www.acj.airbus.com/en/search?search=&op=Search
- Exclusive aircraft https://www.acj.airbus.com/en/exclusive-aircraft
- ACJ TwoTwenty https://www.acj.airbus.com/en/exclusive-aircraft/acj-twotwenty
- ACJ Care https://www.acj.airbus.com/en/acj-care
- ACJ Service Centre Network https://www.acj.airbus.com/en/acj-service-centre-network
- Creative design https://www.acj.airbus.com/en/creative-design
- iflyACJ https://www.acj.airbus.com/en/iflyacj
- About us https://www.acj.airbus.com/en/about-us
- Newsroom https://www.acj.airbus.com/en/newsroom
- News details https://www.acj.airbus.com/en/newsroom/web-story/2025-03-caac-awards-airbus-acjneo-its-validated-type-certificate-for-operations
- Pre-Owned opportunities https://www.acj.airbus.com/en/pre-owned-opportunities
Feedback and contact
If you are unable to access content or a service, you can contact the website manager to be directed to an accessible alternative or obtain the content in another form.
Contact : digitalaccessibility@airbus.com
Remedies
If you have reported to the website manager an accessibility defect that prevents you from accessing content or one of the services of the portal and you have not received a satisfactory response, you can raise a complaint via the following steps:
- Write a message to the Defender of Rights (https://formulaire.defenseurdesdroits.fr/)
- Contact the Defender of Rights delegate in your region (https://www.defenseurdesdroits.fr/saisir/delegues)
Send a letter by post (free, do not put a stamp):
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07